After-Sale Support

We're Here to Help

Our dedicated support team ensures your hydrogen generator operates at peak performance throughout its lifetime. From technical assistance to maintenance services, we've got you covered.

Contact Form
Describe your issue and we'll route it to the right engineer
Go to contact form

Response within 24 hours

Live Chat
Quick answers to your questions

Available on our website

Mon–Fri, 9:00–17:00 CET

Documentation
Manuals, guides, and maintenance schedules
Browse documentation

Available anytime

Services

Comprehensive Support Services

Preventive Maintenance

Regular maintenance programs to ensure optimal performance and extend equipment lifespan. Includes filter replacement, system calibration, and comprehensive inspections.

Installation & Commissioning

Professional installation services by certified technicians. Includes site assessment, installation, startup testing, and operator training.

Training Programs

Comprehensive training for operators and maintenance staff. Available on-site or at our training facilities.

Extended Warranty

Extend your coverage beyond the standard warranty period. Various plans available to suit your needs and budget.

Resources

Documentation & Downloads

Need More Resources?

Access our complete documentation library with your customer account.

FAQ

Frequently Asked Questions

Training

Expert Training Programs

Maximize the value of your investment with our comprehensive training programs. Our courses cover operation, maintenance, troubleshooting, and safety procedures.

  • Operator certification courses
  • Maintenance technician training
  • On-site training at your facility
  • Virtual training options available
Request Training Information
Training session with laboratory staff at a HydroChrom Technologies generator

Urgent Technical Issue?

Mark your request as urgent and our support team will prioritise it ahead of the standard queue.

Contact Support